Refund Policy

At Blueberry Pharmaceutical, we prioritize customer satisfaction and are committed to providing high-quality pharmaceutical products and services. Please read our refund policy carefully to understand your rights and obligations when it comes to refunds.

1. Refund Eligibility:
We strive to ensure that all our products and services meet your expectations. However, if you believe that you are entitled to a refund, please review the following eligibility criteria:

  • Product Defect: If the product you received is defective or damaged, we will initiate a refund upon verification.
  • Incorrect Product: In the event of receiving an incorrect product, we will replace it or issue a refund after confirmation.
  • Service Issues: If you encounter issues with our services, please contact our customer support for resolution.

2. Refund Process:
To request a refund, please follow these steps:

  • Contact Customer Support: Reach out to our customer support team at info@pharmaceutical.com within 1 day of receiving the product or service.
  • Provide Details: Clearly state the reason for your refund request and provide any necessary supporting documentation, such as images of damaged products.
  • Verification: Our team will review your request and may require additional information for verification purposes.

3. Refund Approval:
Upon approval of your refund request, the following steps will be taken:

  • Product Return: For physical products, you may be required to return the defective or incorrect item to us, following the instructions provided by our customer support.
  • Refund Processing: Once the returned item is received and inspected, we will initiate the refund process. Refunds will be issued to the original payment method.

4. Non-Refundable Items:
Certain products or services may not be eligible for refunds. These include:

  • Prescription Medications: Due to legal restrictions and health regulations, refunds are generally not applicable for prescription medications.
  • Services Already Utilized: If you have already utilized a service, a refund may not be applicable.

5. Contact Information:
For any inquiries or to initiate a refund request, please contact us at info@bluebarrypharmaceutical.com.

Note:
Blueberry Pharmaceutical reserves the right to update or modify this refund policy at any time. Please review this policy periodically for any changes. This refund policy is effective as of 12/12/2023.

Thank you for choosing Blueberry Pharmaceutical. Your satisfaction is our priority.